Transport and Deliveries

What are your terms of delivery?
METRO Delivery Service delivers the products you have ordered to the agreed location.  The delivery can take place in the refrigerator or freezer room of ...
Mon, 23 Nov, 2020 at 2:30 PM
How do you handle Return of Empties?
At each delivery, reusable transport packaging items from the previous delivery can be returned. Insulated containers and transport trolleys are always ...
Mon, 1 Feb, 2021 at 9:23 AM
Do you also provide subsequent deliveries?
Availability of the products is one of the strengths of METRO Delivery Service. While we do everything possible every day to guarantee maximum availability,...
Mon, 23 Nov, 2020 at 2:30 PM
Can I be delivered every day?
The number of delivery days depends on a number of factors and is determined in consultation with your Customer Manager.
Mon, 23 Nov, 2020 at 2:30 PM
What are the delivery days and delivery hours?
METRO Delivery Service can carry out deliveries from Monday to Saturday between 6am and 5pm. The allocation of delivery slots and delivery days takes place...
Mon, 23 Nov, 2020 at 2:31 PM
How can I adjust my delivery days?
Delivery days can be adjusted in consultation with your Customer Manager or our customer service. Please contact your Customer Manager or our customer servi...
Mon, 23 Nov, 2020 at 2:31 PM
Can deliveries also be made when I am not present?
METRO Delivery Service can carry out deliveries from Monday to Saturday between 6am and 5pm. We absolutely prefer that the customer is present to receiv...
Mon, 23 Nov, 2020 at 2:31 PM
What if I can't be there for a scheduled delivery?
If you cannot be present for a scheduled delivery, please contact our customer service as soon as possible by telephone on 03/600 18 00 in order to find a s...
Mon, 23 Nov, 2020 at 2:31 PM