If you have forgotten your login and / or password, you can contact our customer service on 03/600 18 00 or by mail at contact@metrofsd.be. Our services are available 24/7.

If you are not yet a customer, we would like to refer you to our online application form via this FAQ.

If you have already made a request, but have not yet received a login and password from us, please contact your Customer Manager to check the status of your request.

We make every effort to have you order back as soon as possible.