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METRO Delivery Service - Frequently Asked Questions
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What are your terms of delivery?
Have you set a minimum order amount?
Which articles can I order from METRO Delivery Service?
What are the delivery days and delivery hours?
I want to become a customer ... how do I do that?
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METRO Delivery Service - Frequently Asked Questions (8)
Assortment and Stock (2)
Which articles can I order from METRO Delivery Service?
Do you always have everything in stock?
Ordering and M | Shop (15)
I cannot log into my M|Shop
I forgot my password for M|Shop
Have you set a minimum order amount?
View all 15
Exchange and returns (2)
Can I return my ordered articles?
What can I return?
Transport and Deliveries (8)
What are your terms of delivery?
How do you handle Return of Empties?
Do you also provide subsequent deliveries?
View all 8
Credit and Payments (3)
What are the general payment conditions?
Who do I contact regarding payments and credits?
When can I expect my credit note?
Pricing and Bonus Systems (2)
Are you the cheapest in the market?
When do I receive my bonus payment?
Actions and Promotions (2)
Do you regularly conduct promotions?
Does METRO Delivery Service conduct the same promotions as in the METRO stores?
Contact Details (3)
How can I contact METRO Delivery Service?
How can I have my contact details changed?
Will I be contacted about shortages and alternatives?